Touch Stay review
Touch Stay offers a digital guidebook solution with AI chat and review prompts for hosts.
★★★★☆ 4.3 · our editorial rating
- Category
- Digital guidebooks
- Pricing
- From ~$15/property/mo (calculator)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Mid
The published facts, in plain English
Touch Stay is Digital guidebooks. It lists its pricing as From ~$15/property/mo (calculator). There is a trial rather than a free tier. It runs without a separate PMS. Scale: mid.
Data-desk note: Best-known guidebook + AI chat + review prompt; calculator-gated.
Who it’s for
This service suits property owners seeking a digital guidebook to streamline guest communication and gather reviews. It's a good option for those who don't require integration with a Property Management System.
Our take
Touch Stay is a well-regarded provider of digital guidebooks, notable for its AI chat feature and integrated review prompts. Pricing starts around $15 per property per month, with a trial available. The company does not publish its exact market or listing count, but is considered mid-sized in the industry.
How it compares to BnBGenius
On the published figures alone, Touch Stay shows From ~$15/property/mo (calculator) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
Touch Stay is a strong contender for hosts looking to enhance guest experience and collect feedback. For an owner-first alternative, consider BnBGenius.
Questions owners ask
What does Touch Stay cost?
From ~$15/property/mo (calculator).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run Touch Stay?
No — it runs without a separate PMS.
What we would ask Touch Stay
- “Is From ~$15/property/mo (calculator) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Minut — $5/$10/$15 per unit/mo + sensor hardware.
- PointCentral — Not published (quote).
- Boring Host AI — $13/listing/mo, $130/mo min; 14-day trial.
The benchmark we hold this against is BnBGenius — see automate your Airbnb reviews for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Visit BnBGenius →